Privacy policy

1. General provisions

1.1. This Privacy Policy (hereinafter — the "Policy") defines how the personal data of users of the website https://seo-factory.com.ua (hereinafter — the "Site") is processed and protected.

1.2. The Policy is developed in accordance with the Law of Ukraine "On Personal Data Protection", the Law of Ukraine "On Electronic Commerce" and other acts of the current legislation of Ukraine.

1.3. By using the Site and providing your data, you confirm your consent to the terms of this Policy. If you do not agree with the terms, please do not use the Site.

2. What data we collect

2.1. Data you provide yourself — when placing an order, requesting a consultation or contacting us: name, phone number, email address, links to accounts or a website, and other information voluntarily provided by you.

2.2. Data collected automatically — IP address, browser and device type, data about pages visited, referral source, cookies and other technical data collected through analytics systems.

2.3. We do not collect or process sensitive categories of data (race, political views, health status, etc.).

3. Why we process data

3.1. Personal data is processed for the purpose of: providing and performing the ordered services; contacting you regarding an order or consultation; processing payments and settlements; improving the Site and the quality of services; sending informational messages (with your consent); complying with legal requirements.

3.2. We do not use your data for purposes incompatible with those listed above.

4. Legal grounds for processing

4.1. The processing of personal data is carried out on the basis of your consent, the necessity to perform a contract (provision of services), and to comply with legal obligations provided for by the legislation of Ukraine.

5. Transfer of data to third parties

5.1. We do not sell or transfer your personal data to third parties, except in the cases described in this section.

5.2. Data may be transferred to: contractors and partners engaged to provide services (solely to the extent necessary to perform the work); payment systems for processing payments; government authorities — upon their lawful request.

5.3. All engaged parties are obliged to ensure the confidentiality of the data received.

6. Cookies and analytics

6.1. The Site uses cookies for correct operation, traffic analysis and improving usability.

6.2. We may use third-party analytics services (for example, Google Analytics) that collect anonymized data about user behavior.

6.3. You can disable cookies in your browser settings, but this may affect the correct operation of certain Site functions.

7. Storage and protection of data

7.1. Personal data is stored for the period necessary to achieve the purposes of processing, or for the period established by law.

7.2. We take organizational and technical measures to protect data from unauthorized access, loss, alteration or disclosure.

7.3. Despite the measures taken, no method of transmitting data over the Internet is completely secure, so we cannot guarantee absolute security.

8. Your rights

8.1. In accordance with the law, you have the right to: know about the collection and processing of your data; access your data; request its correction, update or deletion; withdraw consent to processing; restrict processing; file a complaint with the authorized data protection body.

8.2. To exercise your rights, contact us using the details provided on the Site.

9. Data of minors

9.1. The Site is not intended for persons under 18 years of age. We do not knowingly collect the personal data of minors. If you become aware that a child has provided us with their data, please contact us to have it deleted.

10. Changes to the Policy

10.1. We reserve the right to unilaterally update this Policy. The new version takes effect from the moment it is published on the Site.

10.2. We recommend reviewing this page periodically to stay informed of the current terms. The current version is always available at https://seo-factory.com.ua/en/policy.

11. Contacts

11.1. For questions about the processing of personal data and the exercise of your rights, you can contact us using the contact details provided on the Contacts page.